Shipping Policy

At Delhi Ornaments Private Limited, we are committed to delivering your orders safely and efficiently. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of our products.

1. Order Processing

• Orders are processed within 1–3 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.
• Processing times may vary during peak seasons, special promotions, or unforeseen circumstances.

2. Shipping Coverage

We currently ship across India and may offer international shipping for selected products and locations. Shipping availability depends on courier service coverage and applicable regulations.

3. Delivery Time

Estimated delivery times are as follows:

• Within Delhi NCR: 1–3 business days
• Other Locations in India: 3–7 business days
• International Orders: Delivery timelines may vary depending on destination country and customs clearance procedures.

Delivery times are estimates and may be affected by factors beyond our control.

4. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before payment.
• Promotional offers may include free shipping on eligible orders.
• Additional charges may apply for remote locations or international shipments.

5. Order Tracking

Once your order is dispatched, tracking details will be shared via email, SMS, or WhatsApp, where applicable. Customers can use the provided tracking information to monitor the delivery status of their shipment.

6. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to:

• Weather conditions
• Public holidays
• Natural disasters
• Transportation disruptions
• Customs clearance procedures
• Courier service issues

Delhi Ornaments Private Limited shall not be held liable for delays caused by circumstances beyond our reasonable control.

7. Damaged or Missing Packages

If your package arrives damaged or appears tampered with:

• Do not accept the package if possible.
• Contact us immediately within 48 hours of delivery.
• Provide photographs and order details for verification.

We will investigate the issue and provide an appropriate resolution.

8. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. Delhi Ornaments Private Limited shall not be responsible for delivery failures or delays resulting from incorrect or incomplete address details provided by the customer.

9. International Shipments

For international orders:

• Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by the destination country.
• Delivery timelines may vary depending on customs procedures.

10. Changes to This Policy

Delhi Ornaments Private Limited reserves the right to modify this Shipping Policy at any time. Updated versions will be posted on this page.

11. Contact Information

For any shipping-related inquiries, please contact: Delhi Ornaments Private Limited Factory Address: A-102, Industrial Area, Wazirpur, New Delhi – 110052, India Office Address: 3067-60, Gali No. 36, 1st Floor, Beadonpura, Karol Bagh, New Delhi – 110005, India Phone: +91 9210851000 +91 9599077777 Email: delhiornaments102@gmail.com